A call-taking volunteer provides non-judgemental, non-directive and confidential listening to students from our affiliated colleges through online messaging and phone calls. Volunteers receive extensive training and continued support throughout the year.
Volunteers must undergo 24 hours of training as well as practice calls that must be completed outside training sessions. The 2022/2023 training will be done twice a week over 4 weeks in August, or once a week over 8 weeks during semester time.
Volunteers typically do two shifts a month. Volunteers are able to submit their availability a month in advance and can swap shifts if necessary.
NiteLine provides free taxis for all its volunteers, ensuring everyone gets home safely.