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Volunteer With us!

Volunteer With Us

  • If you are interested in becoming a phone volunteer with us, applications are now open – Check out our  application form by by clicking here! 
  • More information on the training process can be found below:

For the students of DBS, MU, NCAD, RCSI, TCD, TUD & UCD – NiteLine is a listening and information service run by students for students. You can contact NiteLine by phone (1800 793 793) or on instant messaging via niteline.ie

We offer a confidential, anonymous, non-judgemental and non-directive service. Volunteers will undergo a challenging, extensive, and rewarding training process.

NiteLine recruits both call-taking and publicity volunteers.

All our volunteers develop valuable, life-long skills and
experiences and are offered incredible personal and professional opportunities. Skills include:

Active listening
Leadership
Event management
Teamwork
Public speaking

Frequently Asked Questions

Who can join NiteLine?

Any current student of DBS, MU, NCAD, RCSI, TCD, TUD and UCD. NiteLine accepts students of all ages, genders, and academic backgrounds.

What does a call-taking volunteer mean?

A call taking volunteer provides non-judgemental, non-directive and confidential listening to students from our affiliated colleges through online messaging and phone calls. Volunteers receive extensive training and continued support throughout the year.

How much training is involved with being a call- taking volunteer?

Volunteers must undergo 24 hours of training as well as practise calls that must be completed outside training sessions. The 2022/2023 training will be done twice a week over 4 weeks in August, or once a week over 8 weeks during semester time.

Will training be in-person or online this year?

In-person training is an aspect of NiteLine that we consider very important in integrating new volunteers into our organisation. We expect training to be fully in-person this year, however,  it is subject to public health guidelines and the evolving COVID-19 situation.

How often do volunteers take calls?

Volunteers typically do two shifts a month. Volunteers are able to submit their availability a month in advance and can swap shifts if necessary.

How did NiteLine operate during the COVID-19 pandemic?

During lockdowns, training was carried out online via Zoom. Our volunteers usually take calls from our office in Dublin City Centre. However, depending on Public Health guidance, volunteers may be asked to take instant messaging calls from home.

How do volunteers get home when their shift ends?

NiteLine provides free taxis for all its volunteers, ensuring everyone gets home safely.