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Privacy Policy

Legitimate Aim

NiteLine ensures the protection of your sensitive information and thereto shall protect the information that is gathered on this website as stated in our “Privacy Policy.” Albeit, your data will not be shared nor sold to any third parties. In the case where you may have any queries concerning our privacy policy, please do not hesitate to contact us at
All users of the NiteLine service agree to be bound by the terms of this privacy policy.

Your Personal Information

NiteLine understands that the information collected on this website exclusively belongs to the user.
By participating in our instant messaging service on our website, your conversation is confidential and every effort is made to safeguard anonymity between the caller and the volunteer. We recommend that you choose not to share personal information during a call to ensure your own protection of such.
We treat all information as confidential and will not disclose information to any third party, pending the threat to human life or any form of criminal activity where a risk is portrayed, along with the right to contact the emergency services on your behalf, as aforementioned. We do reserve the right to contact the Garda Síochana in such circumstances.

Content Posted

Such content shared during a conversation will be secured and shall be deemed the property right of NiteLine. Once the live discussion has ended, the shared content will be erased indefinitely.

How We Use Your Online Information

Despite NiteLine retaining certain information gathered from a call, this information doesn’t reveal the identity nor does it violate the anonymity of the caller themselves as per se of the intended purpose of such as it provides a transparent and comprehensive overview of the volume of callers thereto ensuring that we can provide the caller with the best possible service from using our website. Indubitably, the individual subject is determined anonymous in our log files.

How We Treat Your Application

If applying to be a phone or publicity volunteer, all information from the data subjects shall be secured in-line with its intended subject-matter and objectives.
Unsuccessful applicants will have all their data erased as per se with Article 17 (1) of the General Data Protection Regulation (GDPR) (EU) 2016/679 if such data is no longer necessary in relation to its original purpose. This also applies to all existing and retired volunteers.


Cookies are used to establish a better experience for you.
Our cookies help us:
· Make our website work to the best of its abilities
· Enhance the security and functioning of
· Ensuring our website is always up to date
We do not use cookies to:
· Collect any sensitive or personally identifiable information
· Transfer your personal data to third parties


By using our web site, you consent to the collection and use of your personal information in a transparent manner whilst sufficing a legitimate aim for the user and the efficiency of

Last updated 19/09/2020