NiteLine Dublin was established in 1993 by the Students’ Unions of Trinity College Dublin and University College Dublin. Inspired by similar student-run services in the UK, they aimed to set up a late-night listening service to provide free and anonymous peer support to students over the phone.
Over the last 27 years, we have expanded to 7 colleges in Dublin and the surrounding areas. We now offer our services to more than 100,000 students. Since the introduction of our instant messaging service in 2012, our annual contact volume has shot up from just over 600 contacts in the academic year 2012/2013 to just over 2 thousand contacts in the year 2018/2019. 75% of our contacts now come in via instant messaging, with only 25% of our contacts coming in via phone.