Volunteer Blog

03:28, Mar 2020

This is a space on our website where students can read some of our content, written and edited by our own student volunteers. Each entry is related to the student experience, documenting the struggles our own volunteers have faced as students, as well as their successes and even some tips for getting through student life when it all feels a bit tough. We hope that this will be a positive resource for you, and that you will be able to find some value in our anecdotes. Click here to read our first entry!

Lines closed from Saturday 28th March

02:27, Mar 2020

Sadly, due to the ongoing situation with COVID-19, we will have to close our service earlier than we had hoped. On the basis of advice given by counsellors from our affiliated colleges, and a lack of resources to continue opening consistently, we have decided that Friday will be the last night of taking calls this term.

We will be continuing to support our callers through our social media on Facebook and Instagram. Keep an eye out for webinars, blogs, self-care tips, and signposting to other services. This is, of course, not the service we hoped to run, but we hope that we can make our social media a refuge of calm and positivity for our students in these challenging times.

COVID-19 Service Update (Phones Unavailable)

09:33, Mar 2020

Due to recent developments with COVID-19, for the concern of the health of our volunteers we will no longer be accepting phonecalls and will only be operating our instant messaging service based on our website for the foreseeable future. We are currently operating our usual opening hours of 9pm to 2:30am each night. Please keep an eye out for further updates on our facebook page and website.
We’re sorry for the inconvenience, but we are trying our best to keep our service running as smoothly as possible in this difficult time. Thank you!

2020/2021 Volunteer Applications!

10:08, Jul 2019

If you have an interest in volunteering for NiteLine for 2020/2021 follow this link!

There is information on the forms about our training procedure but if you need more information you can go to the Our Volunteers page!

Best of luck, and we hope to see you next year!

NiteLine Survey

01:58, Oct 2018

Thank you for taking the time to complete our short survey.

Click this link to be taken to the survey!

The purpose of this survey is to help us better understand our callers and allow us to continually improve the quality of our service. All responses are confidential and none of the information you provide can be linked to you or your call.

If you have any queries, please don’t hesitate to contact

2018/19 Volunteer Applications (Old)

10:47, Jul 2018

Unfortuantely, we are no longer accepting volunteer applications for the 2018/2019 Academic Year

However, if you are interested in becoming a publicity volunteer please contact


06:14, Nov 2016

If you have used our service and would like to leave some feedback, you can fill out the survey here.


04:08, Feb 2016

Welcome to our lovely new site! In this blog we will be updating you with news and information about us. Please bear with us as we are still in the process of updating the site over the coming weeks before term starts

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